Billy’s Buddies – North Gold Coast

Do you need to get in touch?

We are now taking registrations for our Billy’s Buddies North Gold Coast Park Session and Childcare Centre Programs!

If you would like to know more about our Locations or registration process; or, if you would like to host our Program at your Club or Centre – please get in touch via the details below! We can’t wait to meet you!

Have you viewed our Registration FAQs? We’ve answered some of the most frequently asked questions, below!

Registration FAQs

Below are a few of our most frequently asked questions. To view the entire list of FAQs, please click here.

What are the fees and how do I pay?

Our Programs are currently $11.90 per week. Payments for all Programs are set up via weekly Direct Debit. At this stage, this is our only method of payment.

There is a one time set up fee of $5.50 so this means your first payment will be $17.40 and then $11.90 every week after that. 

What happens in the event of Wet Weather?

For our Childcare Centre Programs, we will liaise directly with the Centre Director. If the Session is cancelled, you will receive an email notification and a Lesson Credit will be applied to your account.

For our Park Session Programs, you will receive a text message notification approximately 30 minutes prior to the scheduled Session time. Cancellations will also be updated via your Region’s Facebook Group. 

To join your region’s Facebook Group, please refer to your registration confirmation email OR visit the Billy’s Buddies Facebook Page, click on the ‘Groups’ tab and join the relevant Group. 

What happens if my child misses a Session?

If your child misses a Session we can apply a Lesson Credit to your account. You must contact your Area’s Management Team within 24 hours of your missed Session for this to be applied.

Lesson Credits are effectively make-up Sessions that sit on your child’s account until their time with Billy’s Buddies is coming to an end. You will still be charged for that week’s class but if, for example, they are moving on to school at the end of the year and have two lesson credits, you just need to provide two weeks notice and they will participate in the last two weeks, free of charge (as they have already been paid for previously). 

What are the Program dates?

We run all year round, including School Holidays, so you can register at any time! We only break for two weeks over the Christmas and New Year period.

How long am I registering for?

Your registration is ongoing and your child will be registered every week until you decide to cancel.

How do I register multiple children? Do you offer a sibling discount?

To register multiple children, you will need to submit a registration form for each child.

We also offer a Sibling Discount of $7.90 per week for each additional child. 

This discount is a manual process – once you have registered, please reply to your confirmation email letting us know that you’ve registered multiple children and we can apply the discount for you.

What happens after I register?

You will receive two confirmation emails.

Registration Welcome Email – this email confirms your child’s registration location and start date.

Direct Debit Application Email – this email confirms the set up of your Direct Debit and outlines all of the relevant fees and charges that may be applicable. 

Please read both emails carefully. 

Once you have these emails, this means your registration is confirmed and your child is able to participate at the next Session.

Is the first Session a Free Trial?

If you would like to register for a Free Trial, please submit a Free trial enquiry via the button below.

We will then contact you to confirm their place in the class and confirm that the trial is scheduled.

What if my child doesn’t want to attend anymore?

You can cancel at any time. To cancel your account, you must provide 5 calendar days notice via email to your Area’s Management Team.

These contact details are in your Registration Confirmation email and can also be viewed by clicking the button below.

How do I get Feedback about my child’s Participation?

Session Summaries outlining what the Buddies got up to during their Weekly Session are shared via your Region’s Facebook Group.

To join your region’s Facebook Group, please refer to your registration confirmation email OR visit the Billy’s Buddies Facebook Page, click on the ‘Groups’ tab and join the relevant Group. 

Alternatively, you can submit a Feedback Enquiry via the button below.


Contact Details

Call us on 0403 560 387;
Email us via northgoldcoast@billysbuddies.com.au; or,
Contact Form – Fill out the contact form and someone will be in touch!